Last Updated: 17-02-2026
This website is operated by Zenoa
Company number: 16978065
Registered address:
71–75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Contact email: info@zenoaco.com
Phone: +44 7363 065812
At Zenoa, we prioritise reliable and transparent delivery.
Where We Ship
We currently ship within the United Kingdom.
Orders are processed and shipped by our fulfillment partners.
Processing Time
Orders are prepared and dispatched within 1–3 business days of payment confirmation.
You will receive a tracking confirmation once dispatched.
Delivery Time
Estimated delivery timeframe: 7–12 business days from order date.
This includes:
1–3 business days processing
6–9 business days transit
Delivery times are estimates and may vary slightly due to customs clearance or courier demand.
Shipping Cost
We offer free tracked shipping within the United Kingdom unless otherwise stated at checkout.
Carriers
Once your parcel reaches the UK, delivery is handled by Royal Mail or another trusted UK courier.
All orders include tracking.
Delays & Lost Parcels
If your order has not arrived within 10 business days after the estimated delivery window, contact us.
If confirmed lost by the courier, you may choose:
A replacement
A full refund